Contact Us
Any questions? We are happy to help!
Our Customer-Happiness-Team is available for you Mon-Fri from 9:00 AM - 5:00 PM.
Our virtual assistant is available for you 24/7 and has answers ready for many of your questions, either via WhatsApp or via Chat. In addition, it can also connect you with the Customer-Happiness-Team. Just click on the bubble at the bottom right of your browser to start the virtual assistant.
Should you still have another question or concern, we are of course also available for you via email at info@satch.com or by phone at +49 221 9567 3229 .
Please contact us via only one channel so that we can process your request as quickly and efficiently as possible.
If you have questions about your order, please include your order number if possible. You can find this in your order confirmation email.